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Results for »
customer service
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Integration of location based services into the social CRM strategy
How can Foursquare be used as a CRM tool throughout the customer relationship life-cycle?
Autor:in:
Annelie Roggenkamp (Author)
Category:
Master's Thesis , 2012 , Grade: 1,0
Price:
US$ 41.99
How Excellent Experiences affect Customer Loyalty
The Effect of Customer Experience Quality and Product Quality on Perceived Value and Customer Loyalty Intentions
Autor:in:
Daniel Gurski (Author)
Category:
Master's Thesis , 2013 , Grade: 1,3
Price:
US$ 39.99
Challenging in Delivering Quality Services: Balancing Customer Expectations and Perceptions in Airline Industry
Case Study: Norwegian Airline
Autor:in:
Calvin Monroe (Author)
Category:
Bachelor Thesis , 2012 , Grade: A
Price:
US$ 20.99
An assessment of factors affecting quality customer care in the Telkom Industry - A survey of Telkom Kenya
Quality customer care in the Telkom Industry
Autor:in:
Steve Lucky Ogwe (Author)
Category:
Master's Thesis , 2013 , Grade: B
Price:
US$ 0.99
Customer Relationship Management for Small- and Midsized Businesses in Austria. A focus on CRM On Premise vs. CRM On Demand with mobile extension
Autor:in:
Mag. Thomas Baldinger (Author)
Category:
Diploma Thesis , 2005 , Grade: 1
Price:
US$ 36.99
Prozessoptimierung im Customer Interaction Management - am Beispiel sprachgesteuerter Customer Self Service Dienste
Autor:in:
Mark Gutmann (Author)
Category:
Diploma Thesis , 2006 , Grade: 1,3
Price:
US$ 32.99
Kundenwertorientiertes Customer Relationship Management als Determinante ökonomischer Kundenbindung
Eine empirische Analyse aus der Kundensicht zum Status Quo und künftigen Entwicklungen im stationären Einzelhandel
Autor:in:
Diplom Kaufmann Univ. / Diplom Wirtschaftsinformatiker Univ. Christian Werner (Author)
Category:
Diploma Thesis , 2009 , Grade: 1,0
Price:
US$ 36.99
Building Customer Loyalty through Value Added Services
A Case of Telecom Sector
Autor:in:
Mandeep Singh (Author)
Category:
Doctoral Thesis / Dissertation , 2011
Price:
US$ 44.99
Customer Relationship Management (CRM) Implementierungen erfolgreich planen und umsetzen
Autor:in:
Diplom-Kaufmann (FH) Tobias Schmitz (Author)
Category:
Diploma Thesis , 2007 , Grade: 2,5
Price:
US$ 36.99
Multi Channel Banking als Instrument im Customer Relationship Marketing
Autor:in:
Elisabeth Hartl (Author)
Category:
Diploma Thesis , 2003 , Grade: befriedigend
Price:
US$ 44.99
Die Relevanz von Weblogs für das Customer Care
Autor:in:
Jens Zimmermann (Author)
Category:
Diploma Thesis , 2006 , Grade: 1,7
Price:
US$ 36.99
Service Delivery and Customer Satisfaction. A Case Study of Addis Ababa City Administration
Autor:in:
Tewodros Tsega (Author)
Category:
Thesis (M.A.) , 2020
Price:
US$ 36.99
Mobiles Customer Relationship Management unter Berücksichtigung von Sicherheitsaspekten
Autor:in:
Eric Schmeck (Author)
Category:
Bachelor Thesis , 2011 , Grade: 1,7
Price:
US$ 31.99
Business Intelligence as a Service
Autor:in:
Jens Hunger (Author)
Category:
Bachelor Thesis , 2010 , Grade: 1,3
Price:
US$ 20.99
Using Ambidexterity to Achieve Service Excellence
A Practical Example of Vodafone in the German Telecommunication Market
Autor:in:
Alexander Ditzel (Author)
Category:
Bachelor Thesis , 2011 , Grade: 1,3
Price:
US$ 20.99
Creating customer value in a service-dominant environment
Competitive advantage through dynamic capabilities and absorptive capacity
Autor:in:
Thilo Kiefer (Author)
Category:
Master's Thesis , 2010
Price:
US$ 31.99
Mobile Telecommunication Customer Loyalty in Nigeria: Determining factors
Autor:in:
Olayiwola Wasiu Bello (Author)
Category:
Master's Thesis , 2010
Price:
US$ 34.99
Brand Management in the Hotel Industry and its Potential for Achieving Customer Loyalty
Autor:in:
Jessica Salver (Author)
Category:
Diploma Thesis , 2005 , Grade: 1,0
Price:
US$ 36.99
International E-Business – Building Online Customer Loyalty with Relationship Management
Autor:in:
Wolfgang Katsch (Author)
Category:
Diploma Thesis , 2001 , Grade: very good
Price:
US$ 36.99
Calling the Customer - An Industry Analysis of Call Center as Business Process Outsourcing Providers
Autor:in:
Maria Kimme (Author)
Category:
Master's Thesis , 2004 , Grade: 1,3
Price:
US$ 36.99
Surviving as a "Software as a Service" (SaaS) Startup
Autor:in:
Nick Birch (Author)
Category:
Thesis (M.A.) , 2015 , Grade: 1.6
Price:
US$ 16.99
An investigation of factors influencing corporate customers acceptance of Internet banking
A case study of East African Trade Finance customers
Autor:in:
Silvance Onyango Abeka (Author)
Category:
Master's Thesis , 2009 , Grade: B
Price:
US$ 43.99
The Adoption of Self-Service Technologies
The Role of Consumer Readiness, Trust, and Experiences
Autor:in:
Claudia Jasmand (Author)
Category:
Master's Thesis , 2006 , Grade: 9
Price:
US$ 36.99
The Role of Metadata in the Orchestration of Web Services
Autor:in:
Marlen Krebs (Author)
Category:
Diploma Thesis , 2006 , Grade: 1,3
Price:
US$ 36.99
Strategy on Multiple Channels - Customer Relationships as a driving force for a multi-channel strategy: a view on today and tomorrow at VESTMANLANDS LÄNS TIDING
Autor:in:
Manja Ledderhos (Author)
Category:
Bachelor Thesis , 2003 , Grade: A (ECTS Credits) , VG (Schwed.)
Price:
US$ 16.99
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