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Mystery Shopping als Verfahren zur Kontrolle der Dienstleistungsqualität. Ein kurzer Überblick mit praktischem Beispiel
Autor:in:
Corinne Reiser (Author)
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Submitted Assignment , 2015 , Grade: 1,0
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Beschwerdemanagement. Zurückgewinnung unzufriedener Kunden
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Stefan Schmillen (Author)
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Seminar Paper , 2018 , Grade: 2,7
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Grundlagen und Gestaltungsbereiche des Customer Relationship Management (CRM)
Autor:in: Anonymous
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Term Paper , 2008 , Grade: 1,0
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Multivariate Analysemethoden im Customer Relationship Management
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Dipl.-Kauffr. Univ. Melanie Winkler (Author)
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Diploma Thesis , 2007 , Grade: 1,7
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Customer Relationship Management (CRM). Gestaltung erfolgreicher Kundenbeziehungen
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Jette Pauck (Author)
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Diploma Thesis , 2004 , Grade: 1,3
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