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Konfliktmanagement
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Kommunikative Strategien zur Vermeidung und Bewältigung von Konflikten im telefonischen Kundenkontakt
Eine empirische Erhebung über den Einsatz mediativer Kommunikationselemente in Call Centern
Autor:in:
Ute Hablesreiter (Author)
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Master's Thesis , 2008 , Grade: Sehr gut
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Schnittstellenprobleme und -management bei unternehmensübergreifenden Innovationsprojekten
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Christine Göppert (Author)
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Seminar Paper , 2009
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US$ 0.-