This paper focuses on the social performance of organizations based on a case study of British petroleum (BP) company. This is one of the largest petroleum companies that deal with
petroleum products. It deals with a variety of them that range from fuel, petrochemicals, energy and lubricants that are important in the contemporary society. It also deals with a variety of subcategories under these specific categories mentioned above. These subcategories are: Air Bp, BP Franchising, Gas/ fuel cards for businesses, BP Target neutral, Gas/ fuel cards, motor oil
lubricants, Asphalt & bitumen, BP fuels, Gas/ Petrol stations, Gas/petrol station locator, gas power and energy, industrial lubricants, route planner, LPG for the home, liquefied natural gas,
BP crudes, BP shipping, Marine fuels and lubricants, NGL, MSDS, and Petrochemicals .
Table of Contents
1. Social Performance of Organizations: British Petroleum (BP)
2. External Environment and PESTEL Analysis
3. Stakeholder Analysis and Roles
4. Financial Performance and Stakeholder Collaboration
5. Corporate Social Responsibility and Crisis Management
6. Coalition Leadership and Conflict Resolution
Research Objectives and Core Themes
This paper examines the social performance of British Petroleum (BP) through a stakeholder-based case study, analyzing how external environmental factors, corporate governance, and collaborative efforts impact the company's long-term success and reputation.
- Analysis of external environmental factors using PESTEL methodology.
- Evaluation of key stakeholders including customers, the community, and the government.
- Impact of Corporate Social Responsibility (CSR) and environmental accountability.
- Strategies for coalition building and conflict resolution in corporate management.
Excerpt from the Publication
Corporate social responsibility
Corporate social responsibility is the actions that an organization undertakes to do for the community surrounding it or the good it does for the general public good without expecting anything in return, though it pays well. This company has had a campaign of taking care of the environment, and seemingly it ha been ironical on what has been happening from its end. It has got critics who have identified them to have done more bad than good to the environment. One of the examples of the bad that it has done is the incident of the gulf. This entails the oil spill that happened in its oil extraction area in Mexico. They used to extract petroleum oil from the underground of deep waters, and then it spilt. The unimaginable picture of the four million barrels of crude oil in the ecosystem caused people to lose trust in them even the more. The negative effects the oil can cause to the ecosystem is uncountable.
Summary of Chapters
Social Performance of Organizations: British Petroleum (BP): Introduces the scope of the paper, detailing the vast range of products and services offered by BP and defining the concept of social performance.
External Environment and PESTEL Analysis: Explores how external threats and opportunities influence the firm's success, highlighting the critical role of political and legal factors in the petroleum industry.
Stakeholder Analysis and Roles: Defines key stakeholders and discusses the distinct responsibilities of customers, the community, and the government in supporting BP's operations.
Financial Performance and Stakeholder Collaboration: Analyzes how the coordinated efforts and loyalty of various stakeholders can lead to improved financial outcomes for the organization.
Corporate Social Responsibility and Crisis Management: Examines the gap between BP's environmental campaigns and the reality of incidents like the Gulf oil spill, emphasizing the impact on public trust.
Coalition Leadership and Conflict Resolution: Provides a leadership perspective on managing complex stakeholder coalitions, offering strategies to overcome rebellion and align different groups toward a common agenda.
Keywords
British Petroleum, Social Performance, Stakeholder Management, PESTEL Analysis, Corporate Social Responsibility, Oil Spill, Environmental Impact, Coalition Building, Conflict Resolution, Business Strategy, Government Policy, Financial Performance, External Environment, Sustainability, Crisis Management
Frequently Asked Questions
What is the fundamental focus of this paper?
The paper evaluates the social performance of British Petroleum (BP) by analyzing its relationship with various stakeholders and its response to external environmental and social challenges.
What are the central thematic areas?
The core themes include organizational mission, stakeholder management, the impact of the external business environment (PESTEL), and the responsibilities of corporations toward society.
What is the primary objective of the research?
The primary goal is to specify the nature, structure, and services of BP while identifying how key external factors and stakeholder collaborations influence the company's success and reputation.
Which scientific methodology is applied?
The research utilizes a case study approach combined with a PESTEL analysis framework to scan the external business environment and assess the company's strategic position.
What topics are discussed in the main body?
The main body covers the definition of social performance, the role of primary stakeholders (customers, community, government), the impact of Corporate Social Responsibility, and strategies for leading multi-stakeholder coalitions.
Which keywords best characterize this work?
Key terms include Corporate Social Responsibility, Stakeholder Management, PESTEL Analysis, Oil Spill, Coalition Building, and Social Performance.
How does the author address the Gulf oil spill incident?
The author uses the Gulf oil spill as a critical example of corporate failure, noting the resulting loss of public trust and the severe environmental consequences that contradicted the company's CSR image.
What solutions does the author propose for coalition management?
The author suggests delegating leadership power to dissenting members, clearly communicating a shared purpose, and predetermining operational tasks to ensure uniformity and cooperation.
- Quote paper
- Adams Kisilu (Author), 2015, Social Performance of Organizations at the Example of BP, Munich, GRIN Verlag, https://www.hausarbeiten.de/document/293561
