The sociology behind changing of academic and professional outlook towards business etiquette remains largely unexplored. Business etiquette is not an entirely professional pursuit or workplace specific issue. Etiquettes are in fact ways of building and maintaining social relationships. Several researchers have explained this with relation to the rise of modern industry and commerce along with their deeper socio-economic effects. Consequently, business etiquette is evolving as a subject which should have more distinction in the academic world.
Table of Contents
- Introduction
- Thesis Statement
- Literature Review
- Relations between a business enterprise and the society
- Discussion
Objectives and Key Themes
The objective of this work is to explore the sociological significance of business etiquette and its crucial role in fostering effective business communication and positive relationships between businesses and society. The text argues for a greater academic focus on business etiquette, highlighting its importance beyond mere professional politeness.
- The evolution of etiquette and its changing social context.
- The relationship between business enterprises and society, particularly in relation to Corporate Social Responsibility (CSR).
- The importance of effective business communication as a factor in entrepreneurial success.
- The role of etiquette in navigating complex organizational environments and cross-cultural interactions.
- The need for adopting proper etiquette to avoid egoistic clashes and build productive relationships.
Chapter Summaries
Introduction: This introductory chapter establishes the premise that while business etiquette has traditionally received less academic attention compared to other aspects of education and training, its significance is growing, particularly given recent shifts in academic and professional perspectives. It highlights the largely unexplored sociological aspects of this phenomenon, emphasizing that etiquette is fundamentally about building and maintaining social relationships, a concept already explored in earlier research relating to the rise of modern industry and commerce.
Literature Review: This chapter delves into the historical evolution of etiquette and its importance in social relations. It explores how the meaning and practical application of etiquette have varied across different cultures and time periods, tracing its evolution from being strongly enforced among the nobility in Medieval Europe and Victorian England to its broader application in the more complex societal context following the industrial revolution. The chapter highlights the work of scholars like Post (1922), who emphasized the importance of etiquette in creating a "pleasant" social environment and underscored the societal implications of appropriate behavior.
Relations between a business enterprise and the society: This section examines the crucial relationship between businesses and society, emphasizing the role of etiquette in maintaining positive interactions. It introduces the concept of Corporate Social Responsibility (CSR) as a key framework for understanding these relationships, noting that effective business communication is crucial for successful CSR initiatives. Drawing on the work of various scholars, the chapter argues that proper manners are essential for establishing meaningful business communication and promoting positive workplace interactions, impacting overall entrepreneurial success.
Discussion: This chapter focuses on the complexities of business communication in today's globalized and interconnected world. It highlights how globalization has led to increased cross-cultural interactions and diverse workforces, while also emphasizing the growing importance of CSR due to the increased power of NGOs and democratic institutions. The chapter underscores how business etiquette has become a more complex field of study, particularly in light of the potentially dominant role of egoism in business interactions. It argues that learning and practicing appropriate business etiquette is critical for success in today's business environment, ultimately advocating for its adoption as a way to foster productive social and corporate relationships.
Keywords
Business etiquette, social relationships, Corporate Social Responsibility (CSR), business communication, effective communication, entrepreneurial success, cross-cultural interactions, globalization, sociological perspectives, professional development.
FAQ: A Comprehensive Language Preview
What is the main objective of this work?
The main objective is to explore the sociological significance of business etiquette and its crucial role in fostering effective business communication and positive relationships between businesses and society. It argues for greater academic focus on business etiquette, highlighting its importance beyond mere professional politeness.
What are the key themes explored in this preview?
Key themes include the evolution of etiquette and its changing social context; the relationship between business enterprises and society, particularly concerning Corporate Social Responsibility (CSR); the importance of effective business communication for entrepreneurial success; navigating complex organizational environments and cross-cultural interactions through etiquette; and the need for proper etiquette to avoid egoistic clashes and build productive relationships.
What topics are covered in each chapter?
Introduction: Establishes the premise that business etiquette's significance is growing, particularly given recent academic and professional shifts, and highlights its largely unexplored sociological aspects.
Literature Review: Delves into the historical evolution of etiquette and its importance in social relations, exploring variations across cultures and time periods, and referencing relevant scholarship (e.g., Post, 1922).
Relations between a business enterprise and the society: Examines the crucial relationship between businesses and society, emphasizing the role of etiquette in maintaining positive interactions and introducing Corporate Social Responsibility (CSR) as a key framework.
Discussion: Focuses on the complexities of business communication in a globalized world, highlighting the growing importance of CSR and the potentially dominant role of egoism in business interactions. It argues for the adoption of business etiquette to foster productive social and corporate relationships.
What are the keywords associated with this work?
Business etiquette, social relationships, Corporate Social Responsibility (CSR), business communication, effective communication, entrepreneurial success, cross-cultural interactions, globalization, sociological perspectives, professional development.
What is the structure of the provided preview?
The preview includes a table of contents, a statement of objectives and key themes, chapter summaries, and a list of keywords. It offers a comprehensive overview of the work's content and scope.
What is the overall argument of this work?
The overall argument is that business etiquette is far more significant than simply polite behavior. It plays a crucial sociological role in building and maintaining relationships, impacting business success, CSR initiatives, and navigating complex cross-cultural interactions in today's globalized world. The work advocates for increased academic attention to this often-overlooked area.
- Quote paper
- Arghya Ray (Author), 2013, Importance of Business Etiquette: A Sociological View, Munich, GRIN Verlag, https://www.hausarbeiten.de/document/230821
