The overall aim of the study was to examine the relevance of the hotel financial controllers’ role in luxury hotel chains today and especially in the future. The impact of new technology, as well as trends and new business approaches are general issues in the luxury hotel industry and affects the hotel financial controller as well.
This thesis seeks to answer the question, if there is a requirement for hotel financial controller and which are potential mid-and long term threats for them. In addition, this work analyzed and identified which skills are necessary to manage the position as a hotel financial controller. The primary research approach, adopted in this dissertation, involves in-depth interviews with seven authorized professionals from the international luxury hotel industry. The conclusion of this study is that the hotel financial controller will be ...
Inhaltsverzeichnis (Table of Contents)
- Abstract
- List of Contents
- Thesis introduction
- Introduction
- Aims and objectives
- Literature review
- Financial management
- Financial controlling
- Characteristic and special attributes of hotels and hotel controlling
- Current role of the financial controller within the luxury hospitality industry
- Qualifications, skills and education
- Challenges for the financial controller
- New technology
- Outsourcing and centralization
- Conclusion from the literature
- Methodology
- Secondary research
- Primary research
- Analysis of the primary research
- Current tasks of the hotel financial controller
- Current requirement of an hotel financial controller
- Current and potential future trends
- Technology and the hotel financial controller
- Outsourcing of the financial controller
- Centralizing and clustering
- Changing skills of the hotel financial controller
Zielsetzung und Themenschwerpunkte (Objectives and Key Themes)
This study aims to evaluate the ongoing relevance of the hotel financial controller's role within luxury hotel chains, particularly considering future prospects. It delves into the impact of evolving technology, industry trends, and new business models, all of which affect the hotel financial controller. The primary research question investigates whether a demand for hotel financial controllers exists and identifies potential short-term and long-term challenges. Furthermore, the research identifies essential skills required to manage the role of a hotel financial controller.
- Relevance of the hotel financial controller's role in luxury hotel chains
- Impact of new technology on the hotel financial controller's position
- Identification of potential threats to the hotel financial controller's position
- Necessary skills for managing the position of a hotel financial controller
- Trends and new business approaches in the luxury hotel industry
Zusammenfassung der Kapitel (Chapter Summaries)
The introduction establishes the study's objective to assess the financial controller's relevance within luxury hotel chains, considering the impact of technological advancements and industry shifts. Chapter two delves into a literature review, examining concepts like financial management and controlling, highlighting the unique characteristics of hotels, and detailing the current responsibilities of the financial controller in the luxury hospitality sector. It further examines required qualifications, skills, and potential challenges such as emerging technology, outsourcing, and centralization. Chapter three outlines the research methodology employed, including both secondary and primary research techniques. Chapter four presents a detailed analysis of the primary research, focusing on the current tasks of the financial controller, outlining current requirements for the role, and analyzing current and potential future trends.
Schlüsselwörter (Keywords)
The primary focus of this study is on the role of the financial controller within luxury hotel chains. Key terms and concepts include financial management, financial controlling, hotel industry characteristics, new technology, outsourcing, centralization, and necessary skills for the position. The study aims to understand the potential impact of emerging trends on the role and future of the hotel financial controller.
- Quote paper
- Anonym (Author), 2011, The Future Of The Financial Controller Within Luxury Hotel Chains, Munich, GRIN Verlag, https://www.hausarbeiten.de/document/176182