%0 Book
%A Luxmi Kanth Navaneethan
%D 2020
%C München, Germany
%I GRIN Verlag
%@ 9783346160690
%T Quality Management Systems and Processes. The Case of Barclays
%U https://www.hausarbeiten.de/document/538262
%X An evaluation of how the quality management tools and techniques can be aligned with the company’s business objectives as well as the systems and processes, with a view to maintaining and improving the organisation’s competitiveness into the future. This is in the context of increasing competition from other companies operating in the same business sector.
%K Quality Management, Quality Tools, Bank, Quality Control, Customer Satisfaction
%G English